FAQ’s

 

  1. 1.    IS AN ACCOUNT CREATED ON CAREER SKETCHBOOK WEBSITE FREE?
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Yes, account can be created Free of cost. Only adding video to the profile (VCP) is a paid version, one can choose from different subscription options available.

 

  1. 2.    HOW CAN I CREATE MY ACCOUNT?
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On the home page click on ‘Sign up’ to register, once registered click on ‘My Account’ to view your profile.

 

  1. 3.    CAN I EDIT MY DATA?
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Yes, you can edit your data as many times as you want. Dashboard is user friendly and self-explanatory.

 

  1. 4.    HOW CAN I DELETE MY ACCOUNT?
  2.  

You can delete your account along with the data you have provided. All you have to do is to go to the “My account” section of your profile and confirm the account deletion.

 

  1. 5.    I HAVE DELETED A SAVED VERSION OF MY DASHBOARD; CAN I RESTORE IT?
  2.  

Once the account is deleted, you cannot restore it. For privacy and security reasons, account holder will lose the data permanently, once deleted.

 

  1. 6.    HOW LONG THE DATA WILL BE RETAINED BY CAREER SKETCHBOOK?
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You are the Owner of your personal data and can delete it anytime. Career Sketchbook will retain your data until the account is Active. Once the account is deleted, Career Sketchbook will not retain any personal data.

 

  1. 7.    HOW CAN I PAY FOR MY SUBSCRIPTION?
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Career Sketchbook uses PayPal as payment method. PayPal is a very secure and widely used payment method. All you have to do is to go to “My account” section and upgrade to pay for video version.

 

  1. 8.    ARE THERE ANY HIDDEN PAYMENTS?
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No, there are no hidden cost. Career Sketchbook believes in transparency.

 

  1. 9.    HOW WILL I COME TO KNOW THAT MY SUBSCRIPTION HAS ENDED?
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Career Sketchbook will send an email notification reminder, a week before subscription end date. This will help and remind account holder to renew account subscription to stay active.

 

  1. 10.  IS MY PAYMENT SAFE?
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Career Sketchbook uses PayPal as payment method and PayPal is the safest way to pay on internet. Career Sketchbook is a secure web portal.

 

  1. 11.  WILL MY SUBSCRIPTION AUTO RENEW?
  2.  

There is NO auto renewal. Only account holder can renew their subscription. Career Sketchbook will send an email notification reminder, a week before subscription end date.

 

  1. 12.  WHAT WILL HAPPEN TO MY VIDEO AFTER ACCOUNT VALIDITY EXPIRATION?
  2.  

Once your subscription has expired, the video feature will be locked and disabled. Account holder will have to renew the subscription to enable it again.

 

  1. 13.  WHAT FORMAT WILL THE GENERATED CV'S BE IN?
  2.  

CV’s will be generated in the PDF format only.

 

  1. 14.  DO I NEED TO FILL ALL THE FIELDS ON THE DASHBOARD?
  2.  

Career Sketchbook recommends to fill all the fields as these are necessary requirements to create a profile. Any field left blank will not appear on the CV.

 

  1. 15.  HOW CAN I SUBSCRIBE / UNSUBSCRIBE TO GET A NEWSLETTER?
  2.  

You can subscribe and unsubscribe any time through ‘My Account’ section or through ‘Contact us’ form.

 

  1. 16.  HOW CAN I RETRIEVE MY PASSWORD IF I FORGET IT?
  2.  

User can go to ‘Sign In’ screen, click on Forget Password and follow the instructions.

 

  1. 17.  CAN I CHANGE THE E-MAIL ADDRESS TO WHICH THE ACCOUNT HAS BEEN REGISTERED?
  2.  

No, you can’t change the email address for security reasons.

 

  1. 18.  IS MY PERSONAL DATA SAFE?
  2.  

Career Sketchbook understands the privacy and security of account holder’s personal data and uses highly encrypted form to store the data. Yes, account holder’s data is 100% safe with CSB.

 

  1. 19.  CAN RECRUITERS VIEW MY PROFILE?
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YES, Career Sketchbook provides the account holder with a feature which allows recruiters to view profiles. To activate this feature, go to “My Account” and set the profile to “Public”.

 

  1. 20.  CAN CAREER SKETCHBOOK BUILD MY PROFILE ON MY BEHALF?
  2.  

Unfortunately, Career Sketchbook do not provide this service yet.

 

  1. 21.  CAN I SAVE SEVERAL VERSIONS OF A DASHBOARD ON MY ACCOUNT?
  2.  

Yes, maximum of 3 versions of Profiles can be saved in an account at a time. Click on the SAVE button to shift between different versions.

 

  1. 22.  HOW CAN I EMAIL MY PROFILE TO THE RECRUITERS?
  2.  

On the Dashboard, there is an EMAIL button through which you can send your digital profile link to the recruiters. When recruiters will click that link, they will be able to view your Dashboard and embedded video with a facility to download your CV.

 

  1. 23.  WHO CAN VIEW MY PROFILE?
  2.  

No one will be able to view your profile or video for security reasons, only people whom you have forwarded your link will have access to view your profile and embedded video/photo.

 

  1. 24.  CAN I VIEW TO WHOM I HAVE EMAILED MY PROFILE?
  2.  

Yes, you will be able to view your email history under ‘My Account’ section, it can even tell you how many times the recruiter has viewed your profile.

 

  1. 25.  CAN I ATTACH MY COVER LETTER?
  2.  

Yes, while emailing recruiters you will get an option to attach your cover letter.

 

  1. 26.  HOW CAN I ADD PHOTO / VIDEO TO MY PROFILE?
  2.  

On the Dashboard, click on the edit button on the centre of the Dashboard just below the name to browse photo or video.

 

  1. 27.  HOW CAN I CONTACT CAREER SKETCHBOOK?
  2.  

You may contact us via ‘CONTACT US’ tab or emailing us at info@careersketchbook.com

 

  1. 28.  HOW CAN I LEAVE FEEDBACK OR TESTIMONIAL?
  2.  

You may leave us a feedback via ‘CONTACT US’ tab or emailing us at info@careersketchbook.com

 

  1. 29.  WHAT IS VCP?
  2.  

At Career Sketchbook, we are taking a step ahead into the future. We will convert paper CVs into digital CVs known as Visual Career Profiles. This will give every user an opportunity to showcase himself/herself in the best possible light and grab the first stage of an interview. Now users can add their video profile where they may speak on how and why they are suitable for the job.

 

 

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